Refund & Return Policy
At Alyours, we take pride in the quality of our products and your satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return and refund guidelines below:
-
Eligibility for Returns:
-
Products must be unused, unworn, and in their original packaging with tags intact.
-
Returns are accepted only for defective, damaged, or incorrect items delivered.
-
-
Return Request Window:
-
You must raise a return request within 7 days of receiving your order.
-
-
Refund Process:
-
Once your returned product is received and inspected, we will process your refund within 7–10 business days.
-
Refunds will be issued to your original payment method.
-
-
Non-Returnable Items:
-
Sale items, accessories, and products purchased during special promotions are non-returnable.
-
📩 To initiate a return, contact us at alyours.care@gmail.com or WhatsApp +91 89814 48204.